A Service Disabled Veteran-Owned Small Business

Our Solutions Overview

The path to digital modernization requires a partner that understands your pain points in the field, has built solutions to rectify them, and continues to innovate ways to optimize your day to day IT operations. ICG specializes in bringing different cloud solutions together through automation providing the visibility and awareness you need to make important decisions in real time. With a team of infrastructure experts that have extensive automation and programming experience, we root cause your issues and develop long lasting and scalable solutions. As an expert 3rd party ServiceNow integrator, we have worked with countless customers to help centralize the most critical data points across multiple systems for better manageability, enabling IT administrators to access cloud resources quicker and increase productivity. The result is unprecedented flexibility and manageability of enterprise cloud solutions.

Our Partners

App Engine

We help you automate work across people, silos, and systems. Empower creators of all skills and experiences to bring unique workflows to market with less complexity, cost, and risk using AI-powered development.

Our scoped ServiceNow applications have the most robust and seamless integration with other clouds and third-party systems which help you bring visibility and business alignment to company’s cloud investments.

Ticket Clinic

Ticket Clinic aims to reduce operating budget tied to high volume, low value service desk activities. The application acts as a super operator that looks at historical incident data and analyzes it to intelligently route incidents and automate tasks to remediate issues and fulfill standard requests.

Public Cloud Connector

A One-Stop shop to manage your AWS, Azure, and Google Cloud assets. The Public Cloud Connector brings visibility and business alignment to the company’s cloud investments. The ServiceNow Certified scoped application is the most robust integration between ServiceNow and Amazon Web Services (AWS), Azure, and Google Cloud.

Cloud Automation Framework

Enable automation, visibility, and operational intelligence by centralizing all data in ServiceNow. Our scoped app enables ServiceNow's digital workflow management and automation within VMware's vRealize Suite. Integrates with vRA 7.X and 8.X, vRO, vCenter, vROps, NSX-T, and Horizon.

VC Connector

Deploys vRealize Automation versions 7 and 8 content with the power of Cloud Provisioning and Governance. Enable automation, visibility, and operational intelligence by centralizing all data in ServiceNow. Our scoped app enables ServiceNow's digital workflow management and automation within VMware's vRealize Suite.

Case Studies

Check out our Customer Stories