A Service Disabled Veteran-Owned Small Business
● Out-of-the-box integrations into VMware vRealize Automation 7.X and 8.X (vRA), vRealize Orchestrator (vRO), vRealize Operations (vROps) and VMware vCenter
● Reduce resource provisioning time from days to minutes
● Automated self-service catalogs eliminate manual provisioning bottlenecks
● Users get resources faster, IT maintains control
● 82% reduction in service desk tickets for routine provisioning
● Vendor independence & stability
● Ensure comprehensive governance
● Built-in multi-stage user and group approval workflows
● Supports out-of-the-box ServiceNow approval processes
● Complete execution within specified change windows
● Custom approval policy creation flexibility
● Cut Infrastructure Management Costs by 41%
● Centralized management reduces operational overhead
● Automated CMDB synchronization eliminates manual updates
● Proactive incident management for system issues
Ensure business continuity and maintain control of your VMware infrastructure management with Cloud Automation Framework – your vendor-independent bridge between ServiceNow and VMware.
● VMware vRealize Automation 7.X and 8.X (vRA)
● vRealize Orchestrator (vRO)
● vRealize Operations (vROps)
● VMware vCenter
● Seamless integration with ServiceNow’s Identification and Reconciliation Engine (IRE)
● Automatic population of CIs and relationships from vRA and vCenter
● Integration with ServiceNow credential store
● Flexible framework for custom data attributes and tables
● Real-time synchronization for accurate configuration data
● Automatic creation of service catalog items from vRA
● Request vRA Catalog Items directly from ServiceNow
● Control user and group access to specific items
● Request items on behalf of specific vRA users
● Automatic error detection and analysis
● Dashboard presentation of root causes
● High-impact error incident creation
● Customizable support group assignment based on error class and system endpoints
Stay stress-free about future plugin support
Streamline VMware resource provisioning
Enhance ServiceNow and VMware integration
Maintain accurate CMDB data
Scale IT operations efficiently
Improve service delivery times
Implement effective change management
ServiceNow Madrid or higher
VMware vRA 7.0 or higher
Standard Windows/Linux MID Server (8GB RAM, 2 CPUs, 20GB storage)
Contact our team to:
Organizations using Cloud Automation Framework typically see:
Don’t let disconnected systems hold back your IT service delivery. Join leading enterprises in modernizing their VMware infrastructure management today.
ICG is a technology consulting and software development services company based in Miami, Florida. It is minority certified with the state of Florida by the National Minority Supplier Development Council (NMSDC) and Service Disabled Veteran Owned Small Business (SDVOSB) certified by the Small Business Administration (SBA). With 10+ years in the cloud space, specializing in private cloud offerings such as VMware and ServiceNow, we are your partner of choice that can deliver the most cutting edge solutions and use cases. We aim to solve your pain points and challenges in the most user-friendly, seamless and practical way. Contact us today!
Copyright © 2024 ICG LLC. All Rights Reserved.