A Service Disabled Veteran-Owned Small Business

Integrate ServiceNow & VMware Out of the Box

Why Are IT Leaders Switching to Cloud Automation Framework?

● Out-of-the-box integrations into VMware vRealize Automation 7.X and 8.X (vRA), vRealize Orchestrator (vRO), vRealize Operations (vROps) and VMware vCenter

● Reduce resource provisioning time from days to minutes

● Automated self-service catalogs eliminate manual provisioning bottlenecks

● Users get resources faster, IT maintains control

● 82% reduction in service desk tickets for routine provisioning

● Vendor independence & stability

● Ensure comprehensive governance

● Built-in multi-stage user and group approval workflows

● Supports out-of-the-box ServiceNow approval processes

● Complete execution within specified change windows

● Custom approval policy creation flexibility

● Cut Infrastructure Management Costs by 41%

● Centralized management reduces operational overhead

● Automated CMDB synchronization eliminates manual updates

● Proactive incident management for system issues

Ensure business continuity and maintain control of your VMware infrastructure management with Cloud Automation Framework – your vendor-independent bridge between ServiceNow and VMware.

ICG Automation – Trusted By Leaders

Enterprise-Grade Features That Drive Results
Out-of-the-Box Integrations

● VMware vRealize Automation 7.X and 8.X (vRA)

● vRealize Orchestrator (vRO)

● vRealize Operations (vROps)

● VMware vCenter

● Seamless integration with ServiceNow’s Identification and Reconciliation Engine (IRE)

Advanced CMDB Management

● Automatic population of CIs and relationships from vRA and vCenter

● Integration with ServiceNow credential store

● Flexible framework for custom data attributes and tables

● Real-time synchronization for accurate configuration data

Intelligent Service Catalog

● Automatic creation of service catalog items from vRA

● Request vRA Catalog Items directly from ServiceNow

● Control user and group access to specific items

● Request items on behalf of specific vRA users

Robust Error Handling & Support

● Automatic error detection and analysis

● Dashboard presentation of root causes

● High-impact error incident creation

● Customizable support group assignment based on error class and system endpoints

 

Perfect For Organizations That Need To:

  • Stay stress-free about future plugin support

  • Streamline VMware resource provisioning

  • Enhance ServiceNow and VMware integration

  • Maintain accurate CMDB data

  • Scale IT operations efficiently

  • Improve service delivery times

  • Implement effective change management

Technical Compatibility

  • ServiceNow Madrid or higher

  • VMware vRA 7.0 or higher

  • Standard Windows/Linux MID Server (8GB RAM, 2 CPUs, 20GB storage)

Get Started Today

Contact our team to:

  • Schedule a personalized demo
  • Discuss your specific implementation needs
  • Get detailed pricing information
  • Review technical requirements
  • Plan your deployment roadmap

Why Act Now?

Organizations using Cloud Automation Framework typically see:

  • 76% faster resource provisioning
  • 41% reduction in operational costs
  • 82% fewer service desk tickets
  • Consistent CMDB accuracy
  • Streamlined approval processes

Don’t let disconnected systems hold back your IT service delivery. Join leading enterprises in modernizing their VMware infrastructure management today.