1. Introduction
This Privacy Policy describes how ICG Automation (ICG LLC) (“we,” “us,” or “our”) collects, uses, processes, and discloses your information, including personal information, in conjunction with your access to and use of our services.
2. Information We Collect
2.1 Information You Provide to Us
We collect information you provide directly to us, including:
● Name
● Organization details
● Phone number
● Email address
● Other relevant details you submit through our forms or during communications
● Information provided during direct phone calls
2.2 Information We Collect Automatically
When you visit our website, we automatically collect certain information about your device and usage, including:
● IP address
● Browser type
● Device information
● Usage data
● Cookie data
● Log data
We use Google Analytics and other similar technologies to collect and analyze website usage data. We also use Google Ads services which may collect additional data for advertising purposes.
3. How We Use Your Information
We use the information we collect for various purposes, including:
● Providing, maintaining, and improving our services
● Processing and fulfilling your requests
● Communicating with you about our services
● Sending marketing communications (subject to your preferences)
● Analyzing and enhancing our marketing effectiveness
● Protecting against fraudulent or illegal activity
● Complying with legal obligations
4. Information Sharing and Disclosure
We may share your information with:
● Service providers who assist in our operations
● Professional advisors
● Law enforcement or regulatory bodies when required
● Third parties in connection with a business transfer
● Other parties with your consent
5. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
● Right to access
● Right to rectification
● Right to erasure
● Right to restrict processing
● Right to data portability
● Right to object to processing
● Right to withdraw consent
For EU/EEA residents, we process personal data in accordance with GDPR requirements.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can control cookies through your browser settings.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We implement appropriate safeguards for such transfers.
9. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
ICG Automation (ICG LLC)
20200 West Dixie Hwy,
Miami, Florida 33180
Email: info@icgautomation.com
Phone: +1 (305) 433-6852
12. Additional Information for California Residents
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. You have the right to:
● Know what personal information we collect and how we use it
● Request deletion of your personal information
● Opt-out of the sale of your personal information
● Non-discrimination for exercising your CCPA rights
13. Legal Basis for Processing (GDPR)
For EU/EEA residents, we process your personal information based on the following legal grounds:
● Consent
● Contract performance
● Legal obligations
● Legitimate interests
14. Security
We are committed to protecting your personal information through industry-standard security technologies and procedures. We maintain comprehensive security measures to protect your data, including encryption, secure protocols, and regular security assessments. While we strive to use commercially acceptable means to protect your personal information, we acknowledge that no method of electronic storage or transmission over the Internet is 100% secure.
This Privacy Terms was Last Updated: November 9, 2024
