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Services Overview

Are you facing challenges with isolated processes, IT complexities, and rising costs? Partner with us as your trusted ServiceNow or VMware expert to harness the transformative power of these leading platforms and their underlying technologies. Delve deeper, optimize more efficiently, and achieve remarkable results with our extensive suite of services.

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Our Partners

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ITSM, ITAM, CSM, & more.

Deliver resilient services across IT, HR, or Customer Service departments and create experiences that help your teams be more productive. Resolve issues quickly and speed the pace of innovation using AI and machine learning.

VMware

Cloud Solutions for your Business

Build, deploy, manage, and scale modern apps. Deploy fully integrated private cloud infrastructure solutions and empower distributed workloads with infrastructure and management.

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Automation

Build AI-Powered Automation on ServiceNow, UiPath, Microsoft Power Automate

Continuously uncover new possibilities for improvement with the power of AI.Rapidly build automation across any technology. Deliver secure, AI-powered automation enterprise-wide, SaaS or self-hosted.
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Gen AI

Consulting & Software Development

Put generative AI to work with Now Assist in ServiceNow and have employees, customers, agents, and developers work smarter with Now Assist, we help leverage custom and out-of-the-box GenAI experiences such as AI-Powered Virtual Agents and industry-specific Knowledge Bases.
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Case Studies

Check out our Customer Stories

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Cloud Modernization with vRealize Suite Case Study

Cloud Modernization with vRealize Suite The client transitioned to an upgraded, fully-supported VMware environment, deploying vRealize 8.x Suite and migrating…
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Platform Modernization for Private Cloud Case Study

Platform Modernization for Private Cloud Modernized the client's private cloud, enhancing scalability and efficiency across global operations, and streamlined IT…
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vSphere Optimization & vRealize 8.x Design & Deploy Case Study

vSphere Optimization & vRealize 8.x Design & Deploy ICG upgraded the client's private cloud environment and implemented a new, elevated…
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VMware Cloud Infrastructure Automation and Optimization Case Study

VMware Cloud Infrastructure Automation and Optimization Automated the server build process for the client overseeing high-voltage electricity transmission across multiple…
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University vRealize Automation Case Study

University vRealize Automation ICG streamlined the client's IT provisioning by replacing a custom portal with VMware’s vRealize Automation and Operations,…
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Automated Resource On-Boarding System Case Study

Automated Resource On-Boarding System Automated the client's onboarding process with ServiceNow, integrating with Active Directory, GitLab, and SailPoint, reducing manual…
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VMware Infrastructure Development & Enhancement Case Study

VMware Cloud Infrastructure Automation and Optimization Automated the server build process for the client overseeing high-voltage electricity transmission across multiple…
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ICG Automation HQ

ICG Global Technology LLC UAE

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ICG is a technology consulting and software development services company based in Miami, Florida. It is minority certified with the state of Florida by the National Minority Supplier Development Council (NMSDC) and Service Disabled Veteran Owned Small Business (SDVOSB) certified by the Small Business Administration (SBA). With 10+ years in the cloud space, specializing in private cloud offerings such as VMware and ServiceNow, we are your partner of choice that can deliver the most cutting edge solutions and use cases. We aim to solve your pain points and challenges in the most user-friendly, seamless and practical way. Contact us today!

 

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